Business Development Technical Manager

Qualifications:

• A graduate in Mechanical Engineering or similar (does not need to have completed board exam)
• 3 years of Automotive service experience
• Proficient in Excel, and PowerPoint
• Proficient with computer applications
• Able to write business letter/emails
• Excellent customer service, interpersonal, and communication skills & Results oriented
• Requires Drivers License

Job Description:

• Ability to monitor all pending General Job/Warranty repair orders and provide an acceptable timetable for completed repair.
• Ability to monitor all pending Body Repairs and provide an acceptable timetable for the completed repair.
• Ability to monitor all pending Internal Repair Orders and provide an acceptable timetable for the completed repair.
• Coordinate with Central Parts Department as well as the Distributor Parts Department to make sure that all repairs meet the required timeline.
• Make compromise decisions to make sure that vehicles will be out in the shortest amount of time with the corresponding billing.
• Have the ability to coordinate with the Service Revenue Manager to accommodate meetings with non-paying clients/irate clients.
• Create revenue reports vs. all vehicles released (submission of corresponding invoices and payment references will be required)
• Aftersales Managers, GJ Service Advisors, BP Service Advisors, and all Foreman to report all pertinent details to the Technical Manager under the Supervision of the AVP.
• General Troubleshooting