Warranty Administrator / Service Admin

Qualifications:

• Must be a Bachelor's degree in Administration or equivalent

• Proven work experience as an Administrative Officer, Administrator, or similar role.

• Experience in the After Sales Service Department is an advantage

• With advanced experience with office management software like MS Office such as MS Excel (PIVOT), MS Word, etc.

• Excellent written and verbal communication skills, must be detail-oriented

• Solid knowledge of office procedures, responsible and hardworking

• Ability to work under strict deadlines can work under pressure

Job Description:

• Prepares reports for the Manufacturers/company as follows but not limited to Service Manpower Update, Non-F1 Report, Open repair orders, DCS

• Prepares daily/weekly KPI reports and submits them to the Service Manager not later than 10:00 AM of the following day.

• Prepares requests for uniforms, and safety shoes, and coordinates with the Purchasing Section

• Maintains records and monitors technician training time and manpower turnover.

• Assist Body and Paint(BP) personnel in preparing reports, typing quotations, and attending to BP customers when needed.

• Maintains an updated and organized service department file.

• Promotes 5S in the work at all times.