Warranty Processor Admin

Qualifications:

• Graduate of a Business, Administrative, Automotive, Mechanical, or related course
• Preferably with work experience related to the position
• Strong verbal and written communication skills
• Experience in handling customers is an advantage
• Hard-working, responsible, and detail-oriented
• Preferably with background or knowledge in automobiles
• Proficient in MS Office applications (Word, Excel, PowerPoint) and related systems
• With a valid Drivers License

Job Description:

• Process warranty approval, claims, and repair orders.
• Ensures warranty paper works are properly documented and processed correctly.
• Keep abreast of technical bulletins and campaigns.
• Process warranty payment and/or claims to the dealer in coordination with the Accounting personnel for RO, invoices, and other documents.
• Secures cost in curve on warranty work performed by technicians.
• Ensures orderliness and cleanliness of Warranty Storage and Warranty tags.
• Accomplish Warranty Reports deadlines to distributors.
• Updates and monitors data reports as assigned by the supervisor
• Observe company policies, rules, and regulations.