TRAVEL CONSULTANT
Job Description:
KSM MANAGEMENT CONSULTANT, the largest HR firm in Zambia recently acquired GOZAMBIAJOBS.CO.ZM, becoming the largest recruitment platform in the country is now actively looking to recruit a TRAVEL CONSULTANT / PA
DO YOU HAVE WHAT IT TAKES?
The TRAVEL CONSULTANT / PA will be responsible for promoting and booking traveling arrangements for clients (individuals or businesses).
Duties and Responsibilities:
- Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc.
- Diagnose the clients specifications and wishes and suggest suitable travel packages or services
- Supply travelers with pertinent information and useful travel/holiday material (guides, maps, event programs etc.)
- Collect deposits and balances
- Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc.
- Carry out all responsibilities with complete discretion and a high level of confidentiality.
- Provide event management support when requested.
- Provide hospitality to all guests and help to create a welcoming environment.
- Any other duties related to the organization's needs as and when required.
- Determining each client's requirements, including destinations, length of stay, and transit time.
- Ensuring that clients pay the deposit before you commence with bookings.
Education & Experience
- Minimum Diploma in Hospitality, Travel, Tourism, Business or relevant field
- 1-2 years of Experience in tourism or similar
- Proficiency in Microsoft office packages
- Excellent typing, note taking, recordkeeping, and organizational skills.
- Proven working experience as a Travel Consultant
- Excellent knowledge of traveling software (computer reservations systems, GDS systems and e-travel)
- Proficiency in English; knowledge of additional languages is an advantage
- Exemplary sales skills and customer-oriented approach
- Well versed in various areas of travel (domestic/international, business/holidays, group/individual etc)
- Ability to present, persuade and communicate effectively
- Demonstrable ability to handle crises.
- Excellent Interpersonal and Communication skills
DEADLINE: 19th April, 2023