TRAVEL CONSULTANT

 Job Description:


KSM MANAGEMENT CONSULTANT, the largest HR firm in Zambia recently acquired GOZAMBIAJOBS.CO.ZM, becoming the largest recruitment platform in the country is now actively looking to recruit a TRAVEL CONSULTANT / PA

DO YOU HAVE WHAT IT TAKES?

The TRAVEL CONSULTANT / PA will be responsible for promoting and booking traveling arrangements for clients (individuals or businesses).

Duties and Responsibilities:

  • Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc.
  • Diagnose the clients specifications and wishes and suggest suitable travel packages or services
  • Supply travelers with pertinent information and useful travel/holiday material (guides, maps, event programs etc.)
  • Collect deposits and balances
  • Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc.
  • Carry out all responsibilities with complete discretion and a high level of confidentiality.
  • Provide event management support when requested.
  • Provide hospitality to all guests and help to create a welcoming environment.
  • Any other duties related to the organization's needs as and when required.
  • Determining each client's requirements, including destinations, length of stay, and transit time.
  • Ensuring that clients pay the deposit before you commence with bookings.

Education & Experience

  • Minimum Diploma in Hospitality, Travel, Tourism, Business or relevant field
  • 1-2 years of Experience in tourism or similar
  • Proficiency in Microsoft office packages
  • Excellent typing, note taking, recordkeeping, and organizational skills.
  • Proven working experience as a Travel Consultant
  • Excellent knowledge of traveling software (computer reservations systems, GDS systems and e-travel)
  • Proficiency in English; knowledge of additional languages is an advantage
  • Exemplary sales skills and customer-oriented approach
  • Well versed in various areas of travel (domestic/international, business/holidays, group/individual etc)
  • Ability to present, persuade and communicate effectively
  • Demonstrable ability to handle crises.
  • Excellent Interpersonal and Communication skills

DEADLINE: 19th April, 2023