Barista

Barista

Position Summary:

Interact with Sailors and provide beverage information, promoting drinks and/or upselling premium brands. They will also suggest coffee blends or preparation descriptions.

Suggest and serve other menu items such as pastries, sweet and savoury snacks.

Ensures that Sailor orders are correctly entered into the system and monitors tab for any corrections necessary.

Carries out clear down routines after service and ensures the appearance and condition of all items including glasses and bottles meet standards.

Notifies Asst. Beverage Operations Manager of any complaints raised and seeks to resolve.

Partakes in inspections, trainings and meetings as required by Head of Department.

Ensures that the set standards are kept, and staff members work according to their respective job descriptions.

Key requirements:

Minimum age for all applicants is 21 years.

Must have clear criminal record.

Must not be on any chronic medication and have clear medical history.

Excellent written and verbal communication skills.

Minimum 2 years experience as Barista onboard a Cruise ship or 4/5 star hotel/resort.

Passionate about people and able to handle guest complaints with a smile!

Good command of the English Language.