Operations Manager

goFLUENT is fundamentally disrupting the language learning market around the world, helping companies design a global digital training strategy for their employees. We accelerate the process of learning language through our platform with a unique blend of AI-powered technology, unmatched content library and human interaction.

We are a mission-driven SaaS company that believes passionately in the right of every employee to have an equal opportunity to achieve success in the workplace, regardless of their native language.

About the role:

We're looking for an experienced manager who can lead an international team as a part of our Trainer Operations department.

As a Operations Manager (Trainer Manager) you will play a key role in providing the necessary organization and communication required for a healthy and successful working environment and be responsible for ensuring the performance and productivity of your team.

What you'll do: 

• Lead an international team of around 50+ online trainers to deliver consistent high-quality lessons.
• Propose and follow up on performance improvements.
• Take the lead in team recruitment activities.
• Oversee HR matter for your team.
• Liaise with internal teams to provide solutions if issues arise.
• Actively contribute to the growth and development of the Operations department.

What you'll need:

• Bachelor's or College degree
• Minimum of 3-5 years of managerial experience
• Excellent communication, leadership, and interpersonal skills
• Ability to quickly adapt to changing business needs and processes
• Excellent time management skills
• Experience in teaching is a plus.
• Experience in working in multicultural environments is a plus.

What We Offer:

Our culture is unlike anywhere else. Starting day one of your #lifeatgoFLUENT, tons of awesome perks and benefits await you, including:

• Young and dynamic team within the security of a fast-growing, 22-year old Swiss-based company.
• The experience of joining an innovative organization with an international, vibrant working environment.
• Very competitive compensation package
• Transportation and Medical Insurance (Swan)
• World-class learning experience by being a goFLUENT learner. Learn from one of our twelve business languages!
• Nice and modern recreational area with reading corner, video game console
• No work on weekends
• Regular parties and free food to celebrate success all together!

About goFLUENT Mauritius:

Born in 2015, goFLUENT Mauritius Ltd. has become the second largest entity in the group and has established itself as an important hub from which services are provided to our clients in Europe and the rest of the world. Thanks to its multicultural and plurilingual nature, Mauritius is a key player in goFLUENTs global strategy.

Filled with a really vibrant and energetic family vibe, its an office you will want to call home. Stepping into this young and multicultural workplace, you'll get the chance to grow with us, make meaningful work connections and bring insight into empowering professionals worldwide.

Are you ready to join this talented team?

Here is a video of #lifeatgoFLUENT Mauritius.

Eager to learn more, watch our video to discover goFLUENT in the words of our people worldwide: https://www.gofluent.com/fr-fr

#LI-Onsite