Sales Administration Associate Manager

goFLUENT is fundamentally disrupting the language learning market around the world, helping companies design a global digital training strategy for their employees. goFLUENT accelerates the process of learning language through its platform, a unique blend of AI-powered technology, unmatched content library, and human interaction.

We are a mission-driven SaaS company that believes passionately in the right of every employee to have an equal opportunity to achieve success in the workplace, regardless of their native language. We are part of a truly global company with 1000+ employees around the world.

Join us and feel a sense of purpose in your work everyday!

Responsibilities:

• Oversee Sales Administrative Functions: Oversee and optimize the day-to-day operations of our sales administration team, ensuring everything runs smoothly and efficiently.
• Team Leadership: Lead, mentor, and develop a high-performing team of Sales Administration Associates. 1:6
• Process Improvement: Identify inefficiencies in existing processes and implement strategies to streamline workflows and enhance productivity.
• Collaboration: Work closely with Sales, Finance, and Operations departments to ensure alignment on targets and execution.
• Reporting and Analysis: Create insightful reports using KPI metrics and trends that help drive smarter decisions.
• Client Support: Oversee the resolution of client issues related to sales administration, ensuring prompt and professional responses.

What we are looking for:

To be successful in this role, you will need:

• Experience in invoicing or accounts receivables is a plus!

• Experience in sales administration or a related role, showcasing a solid understanding of sales operations and processes is a plus!
• At least 2 years of leadership or supervisory experience, with a proven ability to manage and inspire teams to achieve their goals.
• Exceptional organizational and problem-solving abilities, with the capacity to juggle priorities and deliver results.

• Strong English communication skills, both verbal and written, to effectively collaborate and convey ideas.

• A proactive mindset, with a knack for identifying challenges early and implementing creative, effective solutions.

What we offer:

• The opportunity to work with amazing colleagues who truly care about each other and from whom you can learn and teach.

• The opportunity to interact in a diverse company culture with colleagues from more than 20 countries.

• The experience of joining a high growth/high traction organization, working in an international, young and cheerful environment.

• Constant training and access to learning all the languages ​​offered within our platform.