Medical Virtual Assistant - Receptionist

We are looking for a Medical Virtual Assistant with exceptional English communication skills to support our client and the practices daily operations. This full-time role (40 hours/week) requires a highly organized individual who can independently manage administrative and medical receptionist tasks while maintaining a professional and approachable demeanor.

Key Responsibilities:

• Manage refills for patient prescriptions.
• Answer phone calls, schedule patients, and provide outstanding customer service.
• Route calls to the appropriate person or department.
• Process intake forms including patient histories and other required documentation.
• Perform general administrative tasks such as uploading faxes, managing referrals, and updating records.

Skills and Qualities:

• Excellent communication skills, both verbal and written.
• Ability to work independently while maintaining accountability.
• Open to feedback and proactive in making improvements.
• Reliable, reachable, and committed to high-quality service.

Technical Tools:

• Familiarity with EMR System (preferably Tebra)
• Familiarity with VOIP Platforms (preferably RingCentral. Transitioning to Weave by the end of the month)

Why Join Us?

• Work directly with our client in a professional, patient-centered environment.
• Gain valuable experience in healthcare administration and patient management.
• Flexible remote setup with full-time hours (40 hours/week).

How to Apply:

If you are a detail-oriented and resourceful professional ready to make a meaningful impact in a healthcare setting, send your application through this link:https://forms.monday.com/forms/de45aa4c9f5a4817438760c29cf30f10?r=use1