Medical Virtual Assistant - Administrative Assistant

We are seeking an English-speaking Virtual Assistant to provide exceptional medical and administrative support to our client. This role is 30 hours per week (full-time) with no weekend work required. The ideal candidate will have strong organizational skills, proficiency in medical systems, and the ability to deliver excellent customer service while managing administrative tasks.

Key Responsibilities:

• Answer phone calls, schedule patients, and route calls to the appropriate person.
• Provide medical administrative support, including:
• Scheduling appointments.
• Managing patient flow.
• Handling billing and insurance claims.
• Perform administrative tasks such as uploading faxes and managing referrals.
• Utilize strong phone and interpersonal skills to exceed patient expectations.
• Demonstrate extreme proficiency in one or more leading EMR/EHR platforms (eClinicalWorks, Athena, Epic, OracleCerner).
• Ensure accuracy in medical terminology and documentation.

Required Skills and Attributes:

• Punctual and able to work the agreed hours.
• Capable of working independently after training.
• Open to feedback and willing to make improvements.
• Reliable, reachable, and capable of making decisions independently.
• Diligent in following through with information and tasks.

Technical Tools:

• Familiarity with EMR/EHR Systems (preferably eClinicalWorks)
• Familiarity with VOIP System (RingCentral preferred)

Why Join Us?

This position offers the opportunity to work directly with a professional healthcare practice, leveraging your skills in a flexible remote setup. Join a team that values your expertise and dedication to excellence.

How to Apply:

If you are a reliable and resourceful individual with the skills and drive to support a growing healthcare practice, wed love to hear from you! Sen your application through this link - https://forms.monday.com/forms/de45aa4c9f5a4817438760c29cf30f10?r=use1