Account Manager, Sales

Job Responsibilities

• Own a defined portfolio of vertical segment accounts and act as the primary point of contact.
• Develop and execute strategic account plans to achieve revenue targets and increase Epsons market share.
• Drive account penetration and adoption of Epsons solutions, including printing, visual communications, and sustainability-driven offerings.
• Build trusted relationships with C-level executives, IT decision-makers, procurement, and business stakeholders.
• Understand customer business needs and position the company as a strategic partner.
• Apply a solution-selling approach to identify and address customer pain points.
• Propose tailored solutions that meet customer objectives and support their digital transformation initiatives.
• Work closely with channel partners (supported by the channel team) to ensure smooth fulfilment and deployment.
• Collaborate with internal teams including marketing, technical support, and presales to deliver exceptional customer experience.
• Monitor account performance, pipeline development, and customer satisfaction.
• Provide accurate forecasts and regular reporting to management.

Job Requirements

• Bachelors degree in Business, Marketing, IT, Engineering, or a related field preferred.
• Minimum 5 years of enterprise account management or sales experience, preferably in IT, AV, Office Automation, or industrial solutions.
• Strong domain experience in either the healthcare or manufacturing sector, with a proven ability to manage complex accounts within the chosen vertical.

This is in partnership with the Employment and Employability Institute Pte Ltd (e2i).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltds PDPA and e2is PDPA.