Patient Service Associate cum driver

Job Description:

• Register emergency patients, manage admissions and discharges, collect payments, and provide financial counselling to patients and their families.
• Handle walk-in and phone enquiries professionally via EMD hotlines, apply proper telephone etiquette, and follow up on cases until closure.
• Coordinate appointments using EPIC or with Specialist Outpatient Clinics, ensuring all EMD appointment requests are completed within required timelines.
• Support patient and visitor needs by providing updates on patient status, assisting relatives, resolving service issues, and ensuring a clean, well-maintained counter and waiting area.
• Participate in daily briefings, quality improvement initiatives, and carry out additional operational duties as assigned by management.

Requirement:

• Minimum GCE N/O Level education with a valid Class 3 or 4 driving license.
• Compassionate, positive, patient-focused, and willing to work rotating shifts.

Additional Information:

• Up to $2500
• Located in West

We regret that only shortlisted candidates will be notified.
GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | Remus Gan | Registration No: R21102972

This is in partnership with the Employment and Employability Institute Pte Ltd (e2i).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltds PDPA and e2is PDPA.