Senior Execuitve - Service Operation

• Manage a team of patient service associates, foster a positive and productive work environment, and ensure provision of quality service and compliance to hospital policies and procedures.

• Oversee the daily operations of the clinic, partner stakeholders to address process issues and efficiencies.

• Work closely with stakeholders such as ancillary staff, doctors, nurses, and allied health professionals to constantly identify areas of improvement, to enhance processes, and refine patient experience and satisfaction.

• Perform data collection, analysis and prepare reports and dashboard to track key performance indicators and other measures of success.

• Develop and implement business plans, to expand clinics suite of services and meet business targets.
• Responsible for annual budgeting and procurement.

Requirements

• Degree in healthcare, nursing or any relevant field
• 2-5 years of working experience in healthcare operation functions
• Experience in healthcare is a must.

We regret that only shortlisted candidates will be notified.
GMP Recruitment Services (S) Pte Ltd | EA License: 09C3051 | EA Personnel: Arcus Ang | Registration No: R1985843

This is in partnership with the Employment and Employability Institute Pte Ltd (e2i).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltds PDPA and e2is PDPA.