Administrative Assistant US (CPA Firm) - IGTWLF

As an Administrative Assistant, you will help support the client's Risk Management Group through a variety of tasks related to organization and communication. A successful candidate possesses strong customer service skills, adaptability to learn various software platforms, and excellent critical thinking skills.

Qualifications:

• Graduate of Business Administration, Office Management, or any relevant degree
• At least 3 years of experience in an administrative role
• Must be roficient in Microsoft Office 365 Applications (Outlook, Teams, Word, Excel, PowerPoint, etc)
• Must be proficient in Salesforce (CRM Software)
• Knowledge of office management and operational procedures
• Excellent time management skills
• Ability to multi-task and prioritize work
• Strong attention to detail and problem-solving skills
• Excellent written and verbal communication skills
• Strong organizational and planning skills
• Comfortable working both individually and as part of a team
• Self-starter and willing to take initiative
• Must be willing to work in a hybrid arrangement and in a night shift schedule

Responsibilities:

• Organize, schedule, and manage various meetings (create agendas, take accurate minutes, document action items, and provide in-meeting technical support, etc)
• Assist in the preparation, reconciliation, and submission of scheduled and ad hoc reports
• Draft master service agreements while ensuring all processes are followed
• Processing engagement letters, statements of work, and addendums
• Prepare invoices, process purchase orders, and manage automated billing schedules
• Be responsive to email, telephone, or face-to-face client inquiries
• Ability to handle sensitive information in a confidential manner
• Support in the planning and execution of all RMS Lane of Service events
• Data entry requests for various audit management software
• Assist in coordinating travel and hotel arrangements
• Processing principal expenses and training certifications
• Special projects and additional responsibilities as assigned