Job Openings Customer Support

About the job Customer Support

Customer Support needs 3+ years experience

Customer Support requires:

  • SAP
  • Optical industry
  • Bilingual French@$20/HR
  • English@$17/hr
  • 1+ years call center, hospitality, customer service,
  • Temp remote role
  • Strong PC skills
  • MS Office
  • Must pickup equipment in

Customer Support duties:

  • Answers incoming calls
  • Processed orders
  • Resolved customers complaints
  • Correctly documents customer interactions and tracks call types. Maintains support service levels and upholds Customer Service standards
  • . Owns follow up with customers to resolve inquiries regarding order status, shipping status and stock availability. 
  • Takes inbound phone calls for up-to 90% of assigned shift. 
  • Performs all other duties as assigned. 

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