Job description

Job Opportunity: Customer Service Representative 

Company Overview:

Join our dynamic team at Global Coordination Center, a leading Chinese Business Process Outsourcing (BPO) company with a thriving presence in the Philippines. We specialize in providing innovative solutions to our clients, and we're seeking talented individuals to contribute to our continued success.

Position: Customer Sales Representative 

Location: One Ayala Makati, Philippines

Working Hours / Available shifts: 

                               8:00 pm to 5:00 am (Night Shift) Monday to Friday

                               9:00 pm to 6:00 am (Night Shift) Monday to Friday

Compensation: Php 30,000.00

Responsibilities:

• With strong English (American) accent.
• With experience on handling calls with Middle Eastern clients (is a plus).
• Conduct outbound sales calls to potential clients and leads.
• Build and maintain strong customer relationships.
• Meet and exceed sales targets and goals.
• Provide accurate and timely information about our products/services to clients.
• Handle client inquiries, objections, and concerns effectively.
• Keep detailed records of all sales activities in our CRM system.
• Collaborate with the sales team to achieve overall company objectives.

Requirements:

• Proven experience in sales (prior experience in BPO is a plus).
• Strong English (American) accent.
• Excellent verbal and written communication skills in English.
• Can do night shifts and day shifts.
• Strong interpersonal skills and the ability to work independently.
• Highly motivated and target driven.
• A positive attitude and a willingness to learn and adapt.

Benefits

• Philhealth coverage
• Pagibig
• SSS (Social Security System)
• 13th-month pay.
• Ongoing training and support to enhance your sales skills.
• Opportunities for promotion.
• Co-working space provided.
• Access to cutting-edge sales and CRM tools.
• Exciting opportunities for career growth
• Collaborative and inclusive workplace culture

Application Process:

To apply for this exciting opportunity, please submit the following documents:

1. Resume with a cover letter highlighting your relevant experience.

2. Copy of university diplomas.

3. Official Transcript of Records.

How to Apply:

Submit your application via email to apply@globalco.com with the subject line "Application for Nightshift Customer Service Representative".

Join our dynamic team now!