Davao City, Davao del Sur, Philippines

Customer Service Representative (Davao City)

 Job Description:

 Customer Service Representative 

Company Overview:

Join our dynamic team at Global Coordination Center, a leading Chinese Business Process Outsourcing (BPO) company with a thriving presence in the Philippines. We specialize in providing innovative solutions to our clients, and we're seeking talented individuals to contribute to our continued success.

Position: Customer Sales Representative 

Location5 Lapanday Road Buhangin Buhangin District 8000 City Of Davao.

Working Hours / Available shifts

                               8:00 pm to 5:00 am (Night Shift) Monday to Friday

                               9:00 pm to 6:00 am (Night Shift) Monday to Friday

Responsibilities:

  • With strong English (American) accent.
  • Conduct outbound sales calls to potential clients and leads.
  • Build and maintain strong customer relationships.
  • Meet and exceed sales targets and goals.
  • Provide accurate and timely information about our products/services to clients.
  • Handle client inquiries, objections, and concerns effectively.
  • Keep detailed records of all sales activities in our CRM system.
  • Collaborate with the sales team to achieve overall company objectives.

Requirements:

  • Proven experience in sales (prior experience in BPO is a plus).
  • Strong English (American) accent.
  • Excellent verbal and written communication skills in English.
  • Can do night shifts and day shifts.
  • Strong interpersonal skills and the ability to work independently.
  • Highly motivated and target driven.
  • A positive attitude and a willingness to learn and adapt.

Benefits

  • Philhealth coverage
  • Pagibig
  • SSS (Social Security System)
  • 13th-month pay.
  • Ongoing training and support to enhance your sales skills.
  • Opportunities for promotion.
  • Co-working space provided.
  • Access to cutting-edge sales and CRM tools.
  • Exciting opportunities for career growth
  • Collaborative and inclusive workplace culture

Application Process:

Send your resume with subject: "Application for Customer Service Representative - Davao City",

  Required Skills:

Pay Resume Chinese Outsourcing Road Business Process Interpersonal Skills Security Records Customer Service Business English Sales Communication Training