Customer Service Representative (Davao City)
Job Description:
Customer Service Representative
Company Overview:
Join our dynamic team at Global Coordination Center, a leading Chinese Business Process Outsourcing (BPO) company with a thriving presence in the Philippines. We specialize in providing innovative solutions to our clients, and we're seeking talented individuals to contribute to our continued success.
Position: Customer Sales Representative
Location: 5 Lapanday Road Buhangin Buhangin District 8000 City Of Davao.
Working Hours / Available shifts:
8:00 pm to 5:00 am (Night Shift) Monday to Friday
9:00 pm to 6:00 am (Night Shift) Monday to Friday
Responsibilities:
- With strong English (American) accent.
- Conduct outbound sales calls to potential clients and leads.
- Build and maintain strong customer relationships.
- Meet and exceed sales targets and goals.
- Provide accurate and timely information about our products/services to clients.
- Handle client inquiries, objections, and concerns effectively.
- Keep detailed records of all sales activities in our CRM system.
- Collaborate with the sales team to achieve overall company objectives.
Requirements:
- Proven experience in sales (prior experience in BPO is a plus).
- Strong English (American) accent.
- Excellent verbal and written communication skills in English.
- Can do night shifts and day shifts.
- Strong interpersonal skills and the ability to work independently.
- Highly motivated and target driven.
- A positive attitude and a willingness to learn and adapt.
Benefits
- Philhealth coverage
- Pagibig
- SSS (Social Security System)
- 13th-month pay.
- Ongoing training and support to enhance your sales skills.
- Opportunities for promotion.
- Co-working space provided.
- Access to cutting-edge sales and CRM tools.
- Exciting opportunities for career growth
- Collaborative and inclusive workplace culture
Application Process:
Send your resume with subject: "Application for Customer Service Representative - Davao City",
Required Skills:
Pay Resume Chinese Outsourcing Road Business Process Interpersonal Skills Security Records Customer Service Business English Sales Communication Training