Company Overview:

Join our dynamic team at Global Coordination Center, one of the leading Chinese Business Process Outsourcing (BPO) company with a thriving presence in the Philippines.

We specialize in providing innovative solutions to our clients, and we're seeking talented individuals to contribute to our continued success.

Location: One Ayala Makati, Philippines

Working Hours: 8:00 pm to 5:00 am 

Working Days: Monday to Friday

Compensation: Php20,000 -  Php30,000.00

Work Set-up:

• On-site working environment

Responsibilities:

• Serve as the primary point of contact for clients, sales team, and technical staff regarding ad operations.
• Coordinate with sales team to gather campaign requirements and ensure clear communication of client objectives to the technical team.
• Collaborate with technical staff to implement and launch advertising campaigns accurately and efficiently.
• Monitor campaign performance and proactively identify and resolve any issues or discrepancies.
• Generate and deliver regular reports to clients, providing insights and recommendations for campaign optimization.
• Ensure that all campaigns are served in full and in accordance with client expectations.
• Act as a liaison between clients and technical team, addressing any technical concerns or requirements.
• Conduct regular follow-ups with clients to gather feedback and ensure satisfaction with campaign performance.
• Stay informed about industry trends and best practices in digital advertising to enhance the quality of service provided to clients.
• Assist in the development and implementation of processes and procedures to streamline ad operations workflows.

Qualifications:

• Bachelor's degree in Marketing, Advertising, Business Administration, or a related field.
• Proven experience in ad operations, digital advertising, or a similar role.
• Strong understanding of digital advertising platforms, technologies, and metrics.
• Exceptional communication skills, both written and verbal, with the ability to effectively communicate technical concepts to non-technical stakeholders.
• Detail-oriented with excellent organizational and multitasking abilities.
• Ability to thrive in a fast-paced environment and effectively prioritize tasks to meet deadlines.
• Proficiency in Microsoft Office Suite and experience with ad serving platforms (e.g., Google Ad Manager, DoubleClick, etc.).
• Analytical mindset with the ability to analyze data, identify trends, and make data-driven decisions.
• Customer-focused approach with a commitment to delivering outstanding service and building long-term relationships with clients.

Benefits:

• Philhealth coverage
• Pagibig
• SSS (Social Security System)
• 13th-month pay.
• Ongoing training and support to enhance your sales skills.
• Opportunities for promotion.
• Co-working space provided.
• Access to cutting-edge sales and CRM tools.
• Exciting opportunities for career growth
• Collaborative and inclusive workplace culture

How to Apply:

Submit your application via email to apply@globalco.com with the subject line "Application for CX - Ad Operations Liaison"

Join our dynamic team now!