About the job ServiceNow Systems Administrator
ServiceNow Systems Administrator needs 5+ years ServiceNow platform experience.
ServiceNow Systems Administrator requires:
Four (4) or more years of experience as a Certified ServiceNow System Administrator.
Three (3) or more years of experience as a Certified Professional Application Developer or a Certified Professional Implementer.
Experience in ServiceNow Platform Implementation.
Experience in ServiceNow Management, Instrumentation, and Discovery (MID) Server.
Experience with configuring, managing, and supporting ServiceNow Configuration Management Database modules, which include Discovery, various integration tools, Hardware Asset Management (HAM), Software Asset Management (SAM), and Service Mapping.
Experience in configuring, managing, and supporting custom widgets, Flow Design, Integration Hub, and ServiceNows Employee Center.
Knowledge and ability to work with Glide Ajax scriptin
Possess a valid ServiceNow Systems Administrator certification.
Possess a valid ServiceNow Certified Application Developer certification.
Knowledge of Information Technology Infrastructure Library (ITIL) principles and best practices.
Knowledge of ServiceNows Information Technology Operations Management (ITOM) configuration, management, support, and best practices.
Knowledge of ServiceNows Strategic Portfolio Management (SPM) configurations, management, support, and best practices.
Experience with administering Windows servers.
Knowledge of IT standards in a criminal justice environment.
Excellent problem-solving skills to address technical challenges and optimize system performance.
Knowledge of best practices and implementation using multiple companies/agencies within the same instances of ServiceNow.
Knowledge of ServiceNows Governance Risk and Compliance configuration, management, support, and best practices. and
Knowledge of ServiceNows Performance Analytics configuration, management, support, and best practices.
ServiceNow Systems Administrator duties:
Act as a ServiceNow System Administrator.
Ensure that ServiceNow usage follows industry best practices.
Ensure that ServiceNow development follows industry best practices.
Maintain the health and performance within the ServiceNow platform.
Complete the configuration and customization of applications within the ServiceNow platform.
Build, manage, and support workflows within the ServiceNow platform.