Tech Support

Tech Support needs 2 years IT experience.

Tech Support requires:

Windows 11 support experience

Windows 11 Cloud base Technical Support experience a must

Associate's degree in Information Systems or a related field or equivalent years of experience is required

May be required to implement a COVID-19 vaccine mandate.

Tech Support duties:

Provides technical, operational and administrative support for IT-related End User provisoning and support

Performs manual installation of non-packaged software, which includes both purchased products and internally developed applications.

Ensures appropriate change management approvals are in place prior to deployment

Manage multiple assignments and problems in an environment of continually changing priorities while keeping end users and management informed of progress along the way.

Provides timely and effective technical support to end users, answering questions, troubleshooting problems, and providing general assistance in the use of end-user hardware and corporate-standard software.