[Mandarin] Dispatcher

Position Title: Dispatcher
Location: Vernon CA

Position Overview:

The Dispatcher position is responsible for coordinating and monitoring daily transportation and delivery activities to ensure timely, efficient, and accurate service. This role involves communicating with drivers, warehouse teams, and customers, maintaining accurate records, and responding promptly to schedule changes or urgent requests. Strong organizational skills, attention to detail, and the ability to work in a fast-paced environment are essential.

Compensation:

• Hourly rate: $20 - $22, full-time

• Benefits: 401k, health, dental, and vision insurance, paid annual leave, paid sick leave, statutory holidays.

Key Responsibilities:

• Schedule, assign, and monitor drivers for daily deliveries and pickups

• Track shipment status and communicate updates to relevant stakeholders

• Maintain accurate dispatch logs, driver schedules, and route records

• Coordinate with warehouse staff to ensure timely loading and unloading of goods
• Handle urgent delivery requests or schedule changes promptly and effectively
• Monitor driver compliance with company policies, traffic laws, and safety regulations

• Assist in resolving delivery delays, routing issues, or customer concerns

• Maintain clear communication with all involved parties to ensure smooth operations

Qualifications:

• Preferred: Basic dispatch or transportation coordination experience; recent graduates are welcome
• Proficient in computer applications (Microsoft Office, dispatch or logistics systems)
• Preferred: Basic dispatch or transportation coordination experience; recent graduates are welcome

• Strong logical thinking, organizational ability, and attention to detail

• Ability to follow monthly scheduling arrangements and rotating shifts

• Highly responsible and adaptable to changing priorities

Professional Skills & Experience:

• Understanding of basic logistics, delivery scheduling, and route planning principles

• Ability to prioritize tasks and manage multiple assignments under time pressure

• Basic knowledge of transportation safety and compliance requirements

• Skilled in problem-solving and quick decision-making in operational contexts

Project Management & Communication Skills:

• Effective verbal and written communication skills for coordination with drivers, warehouse teams, and customers

• Strong time management skills to ensure schedules are met

• Team-oriented approach with the ability to collaborate across departments

Language Skills:

• Basic English reading and writing skills for handling dispatch documents, emails, and system entries

• Mandarin proficiency preferred

Additional Requirements:

• Ability to work in an office or warehouse-adjacent environment

• Willingness to work rotating shifts and occasional overtime as needed

• Legally authorized to work in the United States

• Willingness to complete any required training related to dispatch systems or operational procedures