About the job Sales Specialist - Optical
About Us
We are a leading company in the optical solutions industry, dedicated to delivering innovative products and services that enhance vision and user experience. As we expand, we are looking for a talented Sales Specialist to drive sales growth and customer satisfaction in our optical solutions sector, focusing on CRM (Customer Relationship Management) to build and maintain strong client relationships.
Role Overview
We seek a Sales Specialist with a deep understanding of the optical industry and CRM tools. This role will be pivotal in identifying customer needs, providing tailored solutions, and ensuring a seamless customer journey. You will work closely with the sales and marketing teams to strengthen our market presence and contribute to revenue growth.
Key Responsibilities
- Drive sales of optical solutions through proactive outreach and relationship building.
- Identify and engage new clients, as well as manage and grow existing accounts.
- Utilize CRM tools to manage customer data, track interactions, and ensure high-quality customer service.
- Collaborate with internal teams to understand product offerings and deliver optimal solutions that meet customer needs.
- Develop and execute sales strategies to meet or exceed sales targets.
- Conduct product demonstrations, provide technical insights, and answer inquiries to support the customer decision-making process.
- Maintain a thorough understanding of industry trends and competitive landscape.
Qualifications
- Bachelors degree in Business, Sales, or related field, with 3+ years of experience in sales, preferably within the optical or related industry.
- Proven experience with CRM systems (e.g., Salesforce, HubSpot) to manage customer interactions and track sales activities.
- Strong understanding of optical products and solutions, with a customer-focused approach.
- Excellent communication, negotiation, and relationship-building skills.
- Ability to analyze customer data and leverage insights to improve sales strategies and client satisfaction.
- Self-motivated, proactive, and results-oriented with a strong attention to detail.