Job Openings Quality Manager

About the job Quality Manager

We're Getir, the pioneers of super fast delivery. Our founding idea: Groceries in minutes, delivered to your door through our app. Now offering more delivery models across different locations, our goals are made possible by our one-of-a-kind business model with our unique technology at its core. Our rapidly growing environment is the perfect opportunity to take initiative and create your legacy.

What You'll do?:
    • Manage and monitor quality process of warehouses and take/follow up corrective actions if needed
    • Develops and delivers effective communications that provide partners at all levels with appropriate awareness and knowledge of quality assurance standards, program updates and process changes
    • Perform audits and control in warehouses
    • Define and update the specific quality procedures, instruction and tools which are directly related to their area of concern.
    • Report, analyze KPI´s in terms of quality issue.
    • Provide training to field staff as necessary to improve quality and food safety knowledge
    • Follow customer feedbacks related to food safety and quality about stores and to report and evaluate on monthly basis
    • Ensure the control, monitoring, reporting, improvement and continuous development of all processes carried out in line with quality principles, from the stage of acceptance to the end consumer,
    • Ensure the monitoring and control of goods acceptance, storage, stock control, goods collection and shipment processes in accordance with quality process in terms of product safety,
    • Follow the applications related to cold chain in the warehouses
    • Track cleaning plans for warehouses and coordinate trainings for employees
    • Take an active role in the continious improvement of the quality process.
    • Perform other quality related duties
    • Take a proactive approach and ensure communication and coordination in order to effectively carry out internal processes regarding all warehouses, stores and units within the company,
    • Communicate quality issues and solutions across departments
    • Stay current with food safety regulations and industry trends

    Qualifications

    • University degree in Food Engineering or related department

    • Min 5 years experience in quality department, preferably in retail sector

    • Quickly adapting Getirs business activities and working methods

    • Good command of MS Office applications, advanced level of Excel

    • Proficiency in English

    • Being store and customer focused

    • Dynamic and systematic working

    • Strong analytical and problem solving skills

    • A self-motivated team player with strong interpersonal and communication skills

    • Ability to travel, driving license required


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