HR People Development Specialist

Introduction

Gear Inc. is a leading BPO company dedicated to delivering exceptional services across diverse industries. We are committed to fostering a culture of innovation, growth, and collaboration. Join our dynamic team and help us shape the future of our people and organization.

You will play a pivotal role in enhancing employee growth, engagement, and performance through strategic learning and development initiatives. You should be passionate about building strong organizational capabilities and cultivating a culture of continuous learning.

Responsibility

HR Data Processing and Analysis

• Generating reports on various HR metrics, such as but not limited to employee turnover, absenteeism, performance and employee demographics.
• Analyzing data to identify trends, patterns, and potential issues.
• Using data visualization tools to create clear and informative reports and dashboards.

Training and Development

• Design, implement, and manage training programs to address skill gaps and enhance employee competencies.
• Create a competency matrix for each level and positions.
• Evaluate training effectiveness and make improvements as needed.

Performance Management

• Support the development and implementation of performance management processes.
• Partner with managers to identify employee development needs and create tailored development plans.
• Monitor progress and provide feedback to ensure alignment with organizational objectives.

Employee Engagement and Retention

• Develop initiatives to boost employee morale, engagement, and job satisfaction.
• Conduct employee surveys and analyze results to recommend improvement strategies.

Career Development

• Guide employees in creating and pursuing personal development plans.
• Identify high-potential employees and support their growth through leadership programs.

Key skills and experience

• Bachelors degree in Human Resources, Organizational Development, Psychology, or a related field.
• Proven experience in HR Data Analysis, Learning and Development, or a similar role (3+ years preferred).
• Strong understanding of training design, competency matrix, delivery methods, and evaluation techniques.
• Strong attention to detail and accuracy.
• Familiarity with performance management systems and career development frameworks.
• Exceptional communication, presentation, and interpersonal skills.
• Proactive, detail-oriented, and capable of working independently in a remote environment.
• Proficiency in Google suites, MS Office and HRIS tools.

Preferred Qualifications

• Certification in Learning and Development, Talent Management, or equivalent.
• Experience in a BPO or multicultural environment.
• Strong understanding of labor laws and HR practices.

Job Type: Full-time

Benefits:

• Work from home

Schedule:

• Day shift
• Monday to Friday

Supplemental Pay:

• Bonus pay

Experience:

• Human Resources: 1 year (Required)