Job Description:
Responsibilities:
- Collaborate with stakeholders across departments to identify business needs and translate them into detailed functional and technical requirements.
- Conduct in-depth analysis of current business processes to identify areas for improvement and recommend actionable solutions.
- Develop and maintain business process documentation, including workflows, use cases, and business requirements documentation (BRD).
- Facilitate workshops and meetings to gather requirements and align stakeholders on project objectives.
- Liaise with IT and development teams to ensure requirements are understood and implemented correctly.
- Create and manage project plans, timelines, and milestones, ensuring alignment with business goals.
- Perform data analysis to identify trends and provide insights that drive business decisions.
- Support testing phases by developing test cases, validating system functionality, and ensuring deliverables meet business requirements.
- Provide ongoing support and training to end-users to ensure the successful adoption of new systems or processes.
- Monitor project progress and communicate updates to stakeholders and senior management.
Qualifications:
- Bachelors degree in Business Administration, Information Technology, or a related field.
- At least 2+ years of experience in business analysis or a similar role.
- Strong analytical and problem-solving skills with a keen attention to detail.
- Proficiency in business analysis tools and techniques, such as process modeling, SWOT analysis, and gap analysis.
- Experience with project management and collaboration tools (e.g., JIRA, Trello, Kanban, Microsoft Project).
- Solid understanding of system development lifecycle (SDLC) and Agile methodologies.
- Strong communication skills, with the ability to present ideas clearly and interact effectively with stakeholders at all levels.
- Knowledge of data visualization tools (e.g., Power BI, Tableau) and reporting is a plus.
- Ability to work onsite and extend working hours when necessary.
Join Gardenia Bakeries Philippines Inc. and contribute to driving business efficiency and innovation through insightful analysis and effective collaboration!