Position: Sales Representative (Laptops/Phones)
Location: Nairobi
Reports to: Sales Manager
Department: Sales

Job Overview:
Our client is looking for an experienced Sales Representative to join their dynamic team and help drive the sales of laptops and phones. The ideal candidate will have a proven track record in selling technology products, particularly laptops and phones, and be adept at building relationships with customers, identifying their needs, and offering tailored solutions.

Key Responsibilities:

• Sales Target Achievement: Meet and exceed monthly and quarterly sales targets for laptops and phones.
• Customer Engagement: Engage with customers to understand their needs and offer the best product solutions based on their requirements.
• Product Knowledge: Stay updated on the latest trends and developments in the laptop and phone market, including product features, pricing, and competitor offerings.
• Demonstrations: Provide product demonstrations to customers, showcasing features and benefits of various laptops and phones.
• Customer Relationship Management: Build and maintain strong relationships with existing and new customers to encourage repeat business.
• Sales Process Management: Manage the end-to-end sales process from initial contact through to closing the sale.
• Market Analysis: Identify new sales opportunities in the market, monitor customer feedback, and adapt sales strategies to meet customer demands.
• Reporting: Regularly report on sales performance, customer interactions, and market trends to the Sales Manager.
• Collaboration: Work closely with other team members to ensure the timely availability of stock and the smooth processing of orders.

Requirements:

• Experience: Minimum of 2 years of experience in sales, preferably in selling laptops, phones, or other consumer electronics.
• Product Knowledge: In-depth knowledge of laptops, phones, and related accessories, including key brands, specifications, and features.
• Communication Skills: Strong verbal and written communication skills, with the ability to explain technical details in a clear and engaging manner.
• Customer Service: Excellent customer service skills, with a focus on building relationships and providing tailored solutions.
• Tech-Savvy: Comfortable with using technology and software tools related to sales (e.g., CRM systems).

Preferred Qualifications:

• Previous experience in selling consumer electronics, especially laptops or phones, is highly desirable.
• Knowledge of current technology trends and the ability to communicate product benefits effectively.

Application Process

Interested candidates are encouraged to apply by submitting an updated CV with references.
For any application difficulties or queries, please contact us at +254 784 155 512.

Application Deadline: 5th March 2025