Job Title: Deputy Chief Executive East Africa

Reporting to Chief Executive East Africa

Location: Nairobi (With frequent travels across EA and SA regions)
Placement: Immediately

Type of Contract (Permanent with 6months Probation)

Gross Salary: KES. 600,000 - 700,000 (Plus other Benefits)

Are you a strategic leader with a passion for retail excellence and customer experience? Do you have the vision to drive growth and operational excellence across a region? If so, we have an exciting opportunity for you.

About our client

A leading retailer specializing in premium interior ceramics and tiling products, including bathtubs, tiles, toilet seats, taps, and more. They boast of a reputation for delivering outstanding customer service and high-quality products. As they look to the future, they are seeking a dynamic Deputy Chief Executive East Africa to step into a pivotal leadership role, with the potential to take over as Chief Executive Officer in the near future.

Key Responsibilities
As the DCE, you will be the driving force behind their operations in the East African region. You will:

• Lead Customer Experience Excellence
  Elevate the customer journey by ensuring our stores meet the highest standards in housekeeping, visual merchandising, and product availability. Your role includes regular store visits, coaching staff, and ensuring the consistent application of our customer-focused culture.
• Drive Financial Growth
  Set and achieve financial targets across the region while closely managing expenses. You'll report on performance metrics to senior management in South Africa and ensure all business units are aligned with our growth strategy.
• Develop and Inspire Teams
  Build, mentor, and lead high-performance teams. Your leadership will foster a culture of accountability, innovation, and continuous improvement, ensuring that all team members thrive in their roles.
• Ensure Operational Excellence
  Be the operational leader across East Africa, traveling frequently to maintain close relationships with store teams and ensure smooth, efficient operations.

What Were Looking For
To succeed in this role, you should have:

• Experience: Minimum of 10 years in retail leadership, ideally with experience managing multiple locations.
• Business Acumen: Strong financial understanding and the ability to use key metrics to drive business results.
• Leadership Skills: A proven track record of building, leading, and developing successful teams.
• Customer Focus: Passion for delivering exceptional customer experiences through effective team management and operational excellence.
• Results-Oriented Mindset: You should be a proactive, driven leader who thrives on meeting and exceeding goals.
• Willingness to Travel: The ability to travel frequently within the region is essential.

Why Join our client?
This is more than just a job it's an opportunity to play a key role in the future of a growing business. As DCE, you'll be positioned for succession to the CEO role, with the chance to lead a highly respected retail organization across East Africa. The job offers;

• Competitive compensation
• A clear path to executive leadership
• The chance to make a tangible impact in a dynamic and supportive work environment

If you are an ambitious leader with a strong retail background and the desire to drive success, wed love to hear from you!

Interested?

Interested individuals are invited to submit a 1-page Cover Letter specifically highlighting 1) why you would be a good fit for this role, a CV/Resume of maximum 3 pages clearly highlighting your success in similar leadership roles. 

Only shortlisted candidate will be contacted.