Law Firm Administrator

Position: Law Firm Administrator

Location: Louisiana

Duration: Full-time

Salary: DOE

Description:

The Law Firm Administrator is a key leadership role within the firm, responsible for driving the operational efficiency of the non-legal side of the business. Reporting directly to the Principal/CEO, the administrator will oversee day-to-day operations, enhance organizational culture, and manage administrative functions. The ideal candidate will possess strong leadership skills and a deep understanding of legal operations, working closely with senior leadership to develop strategies for firm growth and success.

Qualifications:

Education/Certification:

• High school diploma required; bachelors degree preferred.
• Certified Legal Manager (CLM) is strongly preferred.

Experience:

• 7+ years of experience in law firm administration or law office operations.
• 3+ years of supervisory experience with a legal staff of 10+ employees.
• 3+ years of HR experience, including recruiting and hiring.
• Experience managing a business budget of $5 million or more.
• Experience in small to mid-size organizations.
• Experience managing in remote-first environments.

Knowledge/Skills:

• Strong leadership and team motivation skills.
• Ability to manage conflict and build trusting relationships.
• Excellent project management skills, managing multiple projects and priorities.
• Strong understanding of legal office procedures, terminology, and document management systems.
• Acts with integrity and professionalism, maintaining confidentiality.
• Ability to adapt to new technologies and systems.
• Exceptional organizational, proofreading, and attention-to-detail skills.
• Strong communication skills, with a client-service mindset.
• Proficiency in Microsoft Office Suite.
• Fluency in English (speaking, reading, and writing).

Essential Functions:

Leadership and Strategic Planning:

• Foster a culture based on company values.
• Supervise and lead a team of non-attorney staff, including recruitment, training, performance management, and termination.
• Provide coaching, mentorship, and leadership to ensure company and client goals are met.
• Collaborate with the CEO and leadership team on strategic initiatives that align with the firms goals.
• Lead organizational change initiatives, ensuring integration of new processes, technologies, and systems.
• Act as a liaison between departments to enhance communication and streamline workflows.
• Collaborate with the CFO on financial oversight, budget forecasting, and cost-benefit analysis.

Operations:

• Optimize firm-wide operations by developing scalable systems and processes.
• Manage risk and compliance strategies, ensuring operations meet legal and regulatory standards.
• Oversee technology strategy, ensuring innovation and system effectiveness.
• Manage day-to-day administration, workflow management, case support, and general business operations.
• Collaborate directly with the Managing Attorney on case management to ensure timely and efficient work.
• Develop and manage Key Performance Indicators (KPIs).
• Oversee vendor management and support operational needs for technology, office administration, and marketing.
• Oversee the Potential New Client (PNC) process, ensuring efficiency and positive client experience.
• Manage firm calendar to ensure seamless scheduling and task completion.

Human Resources:

• Oversee talent management strategy, aligning recruitment, retention, and professional development with firm goals.
• Drive initiatives to enhance employee engagement, retention, and productivity.
• Administer payroll, benefits, and compliance with HR regulations.
• Manage full-cycle recruiting for non-attorney staff and support attorney recruitment.
• Oversee onboarding and offboarding for all employees and independent contractors.
• Ensure compliance with state and local regulations and maintain required personnel documentation.
• Manage attorney and paraprofessional continuing education and certifications in line with Bar regulations.