About the job Amazon Brand Manager - Global - Remote
Client Success Manager
Department: Brand Management - Client Success Team
Reports To: Client Success Team Lead
Location: Remote, CST
About Us:
Full Circle Agency, founded by Ken Freeman, manages $150+ million in Amazon businesses. With 60+ experts across 13 countries, we partner with brands like Ridge Wallets, Hexclad, The Woobles, and BK Beauty. Focused on growth, innovation, and advanced tech, our values are integrity, transparency, and client success.
About the Role:
We are seeking a dedicated Client Success Manager to join our dynamic Brand Management team. If you are passionate about e-commerce, particularly Amazon, and have a knack for driving product launches and managing client relationships, this opportunity is for you!
Key Responsibilities:
Product Launches: Lead new product launches on Amazon and other marketplaces, ensuring strategic keyword, competitor, and pricing strategies.
Account Management: Oversee the performance and growth of multiple online sellers, focusing on sales, advertising, marketing, and profitability.
Collaboration: Work closely with department heads in Supply Chain, Content & Branding, Operations, and PPC teams to support account growth.
Client Communication: Maintain direct communication with clients regarding marketing and advertising, ensuring their needs are met and expectations exceeded.
Reporting: Prepare and submit detailed reports on account performance to the team, management, and clients.
Client Retention: Foster strong client relationships, identify growth opportunities, and work to retain clients through value realization and brand reputation building.
Requirements:
4-5 years of experience in the e-commerce industry, specifically Amazon.
Experience as an Account Manager, Category Manager, Brand Manager, Client Success Manager, or similar role.
Proven experience in market research, product launching, and account management on Amazon.
Strong strategic thinking, communication, and excellent customer service skills.
In-depth knowledge of Amazon Seller Central/Vendor Central.
Full-time availability, 40 hrs/week, in CST.
Why Join Us?
Competitive Salary: $2,000 - $3,000 USD per month.
Growth Opportunities: Pathways to senior and director-level positions.
Work Environment: Collaborative and innovative team culture.
Professional Development: Continuous learning and skill development opportunities.
Impactful Work: Play a crucial role in the success and growth of our clients.
If you are ready to take on a challenging and rewarding role, apply now and join us in driving success for our clients!
Application Process:
Click "APPLY", fill in all the required information and be sure to COMPLETE THE A1 (https://app.testgorilla.com/s/yw83qreb) test before submitting your application.
For both assessments, please ensure your webcam is enabled for your application to be accepted
The overall hiring process requires 2 rounds of assessments and 2 rounds of interviews. We look forward to hearing from you!
Full Circle Agency is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.