Senior ServiceNow Developer

Senior ServiceNow Developer

WE ARE FUJITSU

We use technology to make happier lives. We are a global leader in technology and business solutions that transform organisations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society and our customers.

ABOUT THE ROLE

RFQ Opportunity

We are seeking experienced Senior ServiceNow Developers to join our team and assist the ASK (Assistance and Service Kiosk)/ServiceNow Technical Lead in delivering key platform solutions for the 2024-2025 financial year work plan.

These roles will also involve providing platform support, developing solutions, and offering advice for the configuration, development, and maintenance of the Enterprises Service Management and Workflow Automation Platform, ASK.

The role is set to start on 06 January 2025, with an initial contract duration of 6 months. The position is based in the ACT and requires on-site work from Monday to Friday, with full-time hours of up to 40 hours per week. A Negative Vetting Level 1 (NV1) security clearance is required for this role.

RESPONSIBILITIES AND ACCOUNTABILITIES

• Develop, configure, and customize the ServiceNow platform to meet business requirements.
• Collaborate with cross-functional teams to prioritize and address business needs.
• Explore and test ServiceNow's out-of-the-box capabilities before considering custom builds.
• Write clean, efficient, and maintainable code (JavaScript).
• Conduct code reviews and quality control to ensure maximum efficiency.
• Develop scoped applications, workflows, and other UI elements for custom solutions and enhancements.
• Provide guidance and expertise to support platform growth and development.
• Conduct demonstrations and presentations of ServiceNow solutions to business teams and stakeholders.
• Debug technical issues and develop innovative solutions.
• Produce and execute test cases to maintain software quality.
• Document code and application functionality, including drafting Functional Design Specifications.
• Stay updated on emerging ServiceNow trends and technologies.
• Transfer knowledge to team members on ServiceNow administration and development.

REQUIREMENTS AND EXPERIENCE

Essential Criteria

• 3+ years of experience in ServiceNow development.
• ServiceNow CSA (Certified System Administrator) certification.
• Proven ability to develop, configure, and customize ServiceNow to fit business needs.
• Experience collaborating with cross-functional teams to prioritize requirements.
• Ability to explore and leverage ServiceNow's out-of-the-box capabilities before custom builds.
• Skilled in presenting ServiceNow solutions to business teams and stakeholders.

Desirable Criteria

• ServiceNow CIS (Certified Implementation Specialist) or higher.
• Experience with Agile or Waterfall software development methodologies.
• Familiarity with ITSM and ITOM processes.
• Experience with ServiceNow Procurement applications and workflow development.
• Expertise in ServiceNow out-of-the-box application configuration, particularly SPM (Strategic Portfolio Management).

Why Fujitsu?

We are an organization with a strong set of values and a history of respecting fairness and equality, whilst promoting diversity, equity, and inclusion. We constantly push ourselves to do better and strive to bring together a diverse mix of perspectives and talents in an inclusive environment, where we encourage our people to bring their full selves to work. We call this Be Completely You.

• We put people first. We believe in the power of diversity to drive innovation and our AWEI (Australian Workplace Equality Index) Gold Employer status, and Rainbow Tick certification for LGBTI+ inclusion show that we value an inclusive culture.

• We offer tailored career paths across our global organization to support your professional and personal growth.

• Our customers trust us. We have an excellent reputation across the region and globally.

• Best in-class reward and recognition programs flexible work, volunteering leave, and more.

• We live our values of aspiration, trust, and empathy, all day, every day.

Commitment to Diversity, Equity and Inclusion

As an inclusive employer, Fujitsu aims to recruit a diverse range of talents to help us achieve our purpose. In line with our diversity, equity, and inclusion strategy, we highly welcome applications from women and gender-diverse people; Aboriginal and Torres Strait Islander people; Māori and Pacific people; LGBTI+ people; people with a disability; culturally and linguistically diverse people; veterans, Australian Defence Force (ADF) and emergency responders. Transgender and gender-diverse applicants can request a copy of our Frequently Asked Questions to assist with the recruitment journey.

If you don't tick every box in this job description, please don't rule yourself out. Research suggests that underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who value inclusion, collaboration, adaptability, courage, and integrity, rather than ticking boxes so if this resonates with you, then please apply. For more information, please email careersapac@fujitsu.com.

Search Firm Representatives PLEASE READ:

Fujitsu does not accept unsolicited assistance from search firms for employment opportunities. All CVs or resumes submitted by search firms to any employee at our company without a valid written agreement in place for this position will be considered the sole property of our company. No fee will be paid if a candidate is hired by Fujitsu due to an agency referral where no existing agreement is in place with the Fujitsu Talent Acquisition Team. Where agency agreements are in place, introductions must be through engagement by the Fujitsu Talent Acquisition Team.

For Security Cleared Roles PLEASE NOTE:

Due to the inherent requirements of the role, candidates must be Australian Citizens and hold an Australian Federal Government Security Clearance. The role will or will likely involve access to controlled technology and must satisfy additional restrictions and requirements as a consequence of the International Traffic in Arms Regulations and the Export Administration Regulations. As a consequence of these restrictions and requirements, applicants may be adversely impacted if they are not Australian citizens, are dual nationals, hold citizenship from proscribed countries, or are not of Australian national origin. Please refer to Discrimination (Fujitsu Australia Limited) Exemption 2017 (No 1) Notifiable instrument NI2020-672 (ACT).