Systems Support Technician

IT Systems Support Specialist

Are you a tech-savvy problem solver looking for a fast-paced role where you can make an impact? A well-established company is seeking an IT Systems Support Specialist to join their team. 

Benefits:

• Employer-supported health insurance, plus additional voluntary benefits
• 401(k) with employer match
• Paid holidays & accrued PTO
• Employee Assistance Program (EAP)
• A team-oriented environment where safety, collaboration, and continuous improvement are prioritized

What Youll Be Doing:

• Support IT Systems & Users: Assist with software, hardware, and mobile device management
• Troubleshoot & Solve Problems: Provide technical support for logistics and operational systems (TMS, Omnitracs, Trimble, Transflo, and others)
• Perform Data & Security Tasks: Manage system access, perform audits, update databases, and ensure data integrity
• Stay Ahead of IT Needs: Assist with software testing, upgrades, and process improvements
• On-Call Rotation: Participate in an after-hours on-call schedule (one week per month)

What You Need to Succeed:

• 3-5 years of IT experience (or a related degree in Information Systems, IT, or similar field)
• Strong problem-solving & analytical skills
• Ability to manage multiple tasks in a fast-paced environment
• Proficiency in MS Office (Outlook, Excel, Word) and a willingness to learn new systems
• Experience working with enterprise software, mobile device management (MDM), and IT security
• Comfortable working both independently and as part of a team
• Ability to lift 30-50 lbs occasionally and move around as needed for system maintenance

This is an on-site role with standard hours of Monday-Friday, 8 AM - 5 PM, with occasional overtime as needed.

If you're ready to take the next step in your IT career with a company that values safety, teamwork, and professional growth, apply today!