Operation Officer

Academy Operations Officer | Cairo, Egypt

We're growing the team at Frontier Academy and looking for an organised, proactive Operations Officer to own the day-to-day running of our professional training programs.

What you'll do: 

– Manage end-to-end logistics for training programs — scheduling, enrollment, trainer coordination, materials, and certificates 

– Serve as the operational point of contact for our corporate B2B training clients 

– Coordinate with our BD and marketing teams to keep campaigns, registrations, and program communications running on time 

– Maintain participant databases, feedback reports, and program documentation

– Support the MD with Academy performance tracking and reporting

What we're looking for: 

– 3–5 years in training operations, event coordination, program administration, or a similar role 

– Prior experience in a training institute, professional services firm, or corporate L&D function preferred

– Exceptionally organised — comfortable managing multiple programs and deadlines simultaneously 

– Strong Arabic and English communication, written and spoken – Proficient in MS Office and digital tools (Zoom, WhatsApp Business, email platforms) 

– Proactive, detail-oriented, and client-facing in mindset

What we offer:

– Real ownership of a function — this is not an assistant role 

– Direct exposure to senior leadership in a fast-growing advisory and training firm 

– Varied, fast-moving work in a professional New Cairo environment 

– Full-time employment with a 6-month performance review

New Cairo, 5th Settlement 

Apply: people@frontier-me.com | include your CV and a brief note on relevant experience