Technical Account Manager

Technical Account Manager

Fractl is partnering with an innovative, fully remote company revolutionizing the healthcare industry with its cutting-edge SaaS analytics and workflow products.

Salary: $150k - $175k

Travel: 10-15% for big customer events

Hiring Manager: COO

Visa Status: US Citizen or Green Card Holder

Overview: You will be joining the 5 person customer success organization reporting to the COO. You will take over 2-4 accounts owning the relationship from sale to the end of the contract.

Who are you?

• Experienced Technical Account Manager who can understand the product, understand the industry and speak value to the customer.
• Familiarity with the industry, public sector, and/or BI systems.
• Worked pre and post implementation.
• Been through it before with some scar tissue of problems and willing to take on those challenges.
• Curious and wants to solve interesting problems.

What will you be doing?

• Own the relationship from sale to the end of the contract.

1.Implementation (6-12 months)

- Work with client and internal team to make sure implementation goes as expected.

2.Post Implementation

- Training, advocacy and support.

Why join?

• Rapid growth mode, career advancement and great team culture.
• Join a forward-thinking team where your work will have an immediate, visible impact.
• Full remote flexibility, so you can work wherever you're most productive.
• Competitive benefits, including subsidized healthcare (medical, dental, vision), 401(k) match, generous PTO, and paid holidays.
• Plus, you'll be part of a company that is all about innovation, growth, and challenging the status quo.

Apply to the role to learn more!

Fractl Consulting is an equal opportunity employer and recruitment agency. We consider applicants for all positions without regard to race, color, religion, gender, national origin, age, disability, or any other legally protected status. We work to ensure a fair and inclusive hiring process.