S3 - Program Office Manager

Responsibilities

• Oversees administration needs of the Program Office on projects/initiatives, staff engagement and development to support overall T&O group strategies.
• Provide business management and project management support (strategic projects).
• Drive Tech and Operations annual Budget planning exercise.
• Follow-up on management actions/track project status and timeline to ensure regular and timely progress update from relevant responsible parties.
• Identify and escalate medium and high risk/issues to Head of Program Office from progress updates received.
• Organise, coordinate and facilitate T&O meetings (e.g. management meetings, townhalls etc). Work with multiple stakeholders to prepare agenda and presentation deck.
• Build and maintain effective relationships with project teams as well as extended stakeholders, including sponsor, business representatives and other projects and programs.
• Responsible for improving employee engagement index by conceptualizing and implementing various employee development and engagement activities.
• Initiate and implement innovative team building and collaborative initiatives.
• Responsible to develop and implement communications, events and engagement plan.
• Leading and/or supporting the development and delivery of internal communication plans and materials.

Requirements

• Strong stakeholder engagement and management experience as well as political awareness.
• Strong in organizing, adaptable to dynamic changes and excellent in follow-through.
• Relationship management skills with key stakeholder.
• Experience with projects and events management preferred.
• Understanding of insurance and IT an added advantage.
• Academic: Bachelor's degree in Business.