Director/VP Sales - BPO/BPS (PH)

Job Description: Business Process Services (BPS) Sales

About the Role:

We are seeking a dynamic and results-oriented BPS Sales to lead our sales efforts and drive significant revenue growth. This individual will be responsible for developing and executing a comprehensive sales strategy focused on acquiring new clients and expanding existing relationships within target markets. The ideal candidate possesses a deep understanding of the BPS landscape, a proven track record of exceeding sales targets, and a strong network of C-level contacts.

Responsibilities:

• Develop and implement a strategic sales plan to achieve revenue targets and market share growth within the BPS market.
• Identify and qualify high-potential prospects across key industries and develop tailored value propositions.
• Lead the entire sales cycle, from lead generation and qualification to proposal development, negotiation, and contract closure.
• Build and maintain strong relationships with C-level executives and key decision-makers at target clients.
• Collaborate closely with internal teams (delivery, operations, marketing, solutions) to ensure seamless service delivery and client satisfaction.
• Develop and manage a robust sales pipeline, accurately forecasting revenue and providing regular updates to senior management.
• Stay abreast of industry trends, competitive landscape, and emerging technologies to identify new business opportunities.
• Represent the company at industry events, conferences, and networking opportunities.
• Mentor and coach a high-performing sales team (if applicable based on current structure or future plans).
• Contribute to the development of marketing materials, sales collateral, and thought leadership content.

Qualifications:

• Bachelor's degree in Business Administration, Marketing, or a related field; MBA preferred.

• Minimum of 10-15 years of experience in BPS sales, with a consistent track record of exceeding sales quotas.

• Deep understanding of BPS service offerings, including Customer Service (voice & digital), Finance & Accounting (F&A), Human Resources Outsourcing (HRO), and Revenue Operations.

• Strong understanding of technology's role in BPS, including AI, automation, analytics, and cloud solutions.

• Proven ability to build and maintain strong relationships with C-level executives.

• Excellent communication, presentation, and negotiation skills.

• Strong analytical and problem-solving abilities.

• Ability to work independently and as part of a team.

• Experience managing and motivating sales teams (preferred).

• Established network of contacts within target industries.

• Willingness to travel as needed.