M02 - Business Analyst

Job Summary:
We are looking for an experienced Business Analyst with a strong background in Agile projects. The role involves working closely with stakeholders to gather requirements and guide Salesforce implementations, ensuring alignment with business objectives.

Key Responsibilities:

• Requirements Gathering: Analyze business needs, define scope, and document requirements.
• Agile Support: Contribute to Agile project teams, facilitating Scrum ceremonies and prioritizing product backlogs.
• Salesforce Expertise: Leverage Salesforce capabilities to meet project goals, considering platform limitations.
• Documentation & Communication: Maintain clear documentation and ensure alignment with stakeholders.
• Quality Assurance: Collaborate with testing teams to validate solutions.

Requirements:

• Education: Diploma or higher in Business, IT, Engineering, or related field.
• Experience: 8+ years in roles like Business Analyst, Scrum Master, or Product Owner in Agile settings.
• Certifications: CSPO or CSM required; Salesforce Admin (CRT101) is a plus.
• Skills: Proficiency in requirement analysis, process mapping, and Agile methodologies.

Preferred Skills:

• Strong communication skills and ability to work in cross-functional teams.