M06 - Project Manager

• Strategic Project Leadership
• Lead cross-functional teams to deliver complex ICT projects on time and within budget
• Develop and maintain comprehensive project plans, ensuring alignment with business objectives
• Establish and monitor project KPIs, providing regular performance reports to management
• Proactively identify and mitigate project risks, implementing effective control measures
• Oversee multiple vendor relationships and external ICT service providers

• Operational Excellence
• Drive seamless business operations across departments through effective IT service delivery
• Ensure strict adherence to Service Level Agreements for both projects and incidents
• Evaluate and assess change requests for system enhancements and improvements
• Monitor and optimise operational performance through data-driven metrics
• Manage daily IT operations, swiftly resolving application, infrastructure, and security issues

• Technical Delivery & Quality Assurance
• Spearhead requirement gathering sessions and documentation
• Review and approve key project deliverables including functional specifications, test plans, and technical documentation
• Plan and oversee User Acceptance Testing processes
• Ensure all solutions comply with IT management policies, quality standards, and security guidelines

• Stakeholder Management
• Coordinate effectively with cross-functional teams (i.e. application/infrastructure teams)
• Facilitate training sessions and system implementation
• Build strong relationships with business units to understand and meet their IT needs
• Provide regular updates to management on project status and operational metrics through different forums (i.e. Project Steering Committee meetings etc.)
• Foster collaborative environment that promotes team success

Requirements:

• Tertiary education in Computer/Computer Science or Electronics Engineering or Information Technology or equivalent.
• Project Management Certification or equivalent
• Proven track record managing at least 2 full-cycle projects using Agile/Waterfall methodologies
• Relevant experience in web development projects and daily IT operations
• Strong background in .NET or J2EE applications
• Demonstrated expertise in enterprise IT governance and security frameworks
• Experience troubleshooting complex application, infrastructure, and security challenges, particularly in Singapore government settings
• Sharp analytical mind with problem-solving abilities
• Strategic thinker who can both see the big picture and dive deep into technical details
• Proven ability to understand and translate complex business requirements into actionable solutions
• Track record of building and leading high-performing teams
• Outstanding stakeholder management skills with experience influencing at all levels
• Results-driven approach with strong customer focus
• Excellent interpersonal skills with proven ability to work effectively in team environments
• Excellent communication skills, both written and verbal
• Experience in government sector