Senior Solution Specialist

The role will collaborate closely with key stakeholders to understand business requirements and work closely with vendors/partners in getting solutions and changes implemented. You will translate business requirements into designs and actionable plans. You are required to drive fast and sustainable growth in services to address customer needs and objectives.

Responsibilities

• Liaise with business users to collect and prioritize requirements and be Point of Contact (POC) for all business requirements.
• Partner Division POC to interpret and evaluate business objectives, requirements and propose technology solutions.
• Support requirement gathering and design of solution/technical specification to solve Division needs.
• Provide technical consultancy, expertise, and advice on matters of solution feasibility, application design, and integration.
• Understand business models and drivers and translate them into either platform configuration or specification for new implementation or even new product offerings.
• Work with partners to define technical strategies that will drive business effectiveness and improve business offerings.
• Assist with RFP/RFT responses to provide technical know-how and expertise.
• Work collaboratively with other IS teams, project teams, and other internal stakeholders to determine an appropriate and sustainable solution architecture
• Prioritize projects and manage multiple stakeholder expectations
• Manage vendors / partners to ensure that they meet project milestone / timeline

Requirements

• Degree in Computer Science, Computer or related field of study 
• At least 5 years of Business Analyst or related experience in providing end to end solution design.
• Experience with telco business, BSS transformation is a plus
• Experience with Mobile App/Web, CRM, Billing and/or Order Management domain is a plus
• Experience working with the end user or developers communities preferred
• Able to communicate clearly and professionally in a fast-paced, deadline-driven business environment
• Strong conceptual and problem-solving abilities.
• Excellent organization skills and comfortable with multi-tasking under a dynamic environment