Delivery Manager

Job Description

We are seeking a highly motivated Delivery Manager who loves challenging the status-quo, seeking streamlined solutions and solving problems to improve people's lives. Join us if you want to work in an open, learning and fast-paced environment while contributing to the public good.

What you'll do

• Own end-to-end delivery build and maintain integrated roadmaps, delivery plans, and release calendars for multiple tracks.
• Run the cadence lead daily stand-ups, reviews, retrospectives, and delivery risk reviews; unblock teams to keep commitments on track.
• Align stakeholders act as the single point of contact for agency partners and internal leaders on timelines, scope, and status; prepare crisp dashboards and regular business reviews.
• Coordinate quality gates manage UAT, production cut-overs, and incident response; enforce entry/exit criteria and drive post-incident follow-ups to closure.
• Continuously improve document SOPs, launch checklists, and release playbooks; use metrics to surface process gaps and drive iterative improvements.
• Tool the team champion effective use of delivery tools and introduce lightweight automations.

How to Succeed

• You enjoy collaborating closely with a passionate and high-performing team.
• You thrive working in a fast-paced environment.
• Display predictable delivery by having committed scope shipped on schedule across major releases.
• Display operational excellence by detecting and resolving product incidents, issues and continued documentation of playbooks.
• Ability to develop data driven insights to delivery by having clear dashboards covering delivery updates and risks with regular reporting provided to aid decision making.
• Project a culture of improvement by improving and creating processes to reduce effort or risk.
• Excellent communication skillsable to simplify technical detail for non-technical audiences and negotiate scope trade-offs under pressure.
• Demonstrated success shipping complex features end-to-end while juggling multiple stakeholders.
• Strong command of agile frameworks and tooling; able to tailor process to team maturity.
• Bonus:
• Experience with Microsoft office suite, Figma, Notion, Slack.
• Experience in payment or other high-volume transactional platforms.
• Exposure to CI/CD workflows and release automation.