G03 - Salesforce Business Analyst

Salesforce Business Analyst Responsibilities

• Connect with stakeholders and business partners to discuss the customer requirements and related problems
• Connect with the team of developers for discussion on the technical matters of the Salesforce software
• Direct the authorities and help them by providing insights to devise a plan of action
• Should make sure that there is a clear understanding of concepts amongst the personnel involved
• Train the other executives in the Salesforce team by providing them with suitable and practical training.
• Explain to the Salesforce team the various operations of the Salesforce in different fields
• Maintain security of the information acquired from the software by working on the visibility of the tools and platforms.
• Create multiple dashboards to cater to the needs of the Salesforce users by taking into consideration the business functionalities and requirements

Experience and skills requirements

• Minimum of 5 years of salesforce.com analyst/administrator experience required
• Bachelor Degree with additional Education/Training in a Business Functional Area or equivalent
• Use Case Development, Software Requirements Specification, Functional Specification, RUP, UML & familiarity with Software Design, Software Configuration Management, Software Engineering Process, Software Engineering Management, Software Engineering Quality
• Strong Salesforce knowledge
• Program management operations experience
• Communication & enablement skills