Customer Solution Lead

We are seeking a highly motivated cloud & data-savvy Solution Sales specialist with experience driving customer engagement from qualification, solution development (together with a solution architect) and proposal pitching. The Customer Solutions Lead reports into the Head of DXG Customer Solutions and carries TCV (Total Contract Value) & Revenue targets for his defined scope.

KEY RESPONSIBILITIES:

• Work closely with Account Managers in Singapore to qualify customer needs, design proposals and follow opportunities until closure
• Contribute to all business and technical discussions with customers and partners to define best solutions to address customer challenges
• Define engagement strategy with customer to solve their specific challenges
• Design Cloud & Data solutions that address client business problems and meet their technical requirements
• Generate new leads by approaching new prospects (together with Account Managers) and promoting FPT Software Cloud, Data and DX Consultancy services
• Lead and coordinate complex RFP proposals with other team members and other FPT Business Units
• Deliver trainings to local Account Managers and Pre-Sales teams about our Digital Transformation portfolio (Cloud, Data, DX Consultancy services)
• Responsible for keeping track of and reporting customer opportunities and actions in CRM tool

QUALIFICATIONS:

• 10+ years experience in a Pre-sales role in the technology sector
• Proven experience interacting with C-level executives. Able to qualify business and technical challenges and articulate value proposition
• Strong knowledge of Cloud, Data, Digital Transformation and ability to quickly learn new technologies
• Creative problem solver, able to handle stressful situations with professionalism.
• Excellent listening and presentation skills.
• Cloud and data platform certifications (AWS, Azure, GCP, AliCloud, Oracle, IBM, Snowflake, Databricks, Dataiku) are a big plus