G03 - Business Analyst

• Partner with the business teams to elicit citizen/business needs through human-centric, visual methods such as service journeys and develop the appropriate business case
• Work with project teams to develop user stories, functional/technical specifications and acceptance criteria 
• Evaluate and recommend suitable technology while aligning technology directions (such as cloud-based, enterprise architecture and modernization of legacy systems, adoption of SG Tech Stack)
• Identify and adopt the appropriate development methodology (e.g. Agile or Product Management) in-house development environment
• Ensure system or product readiness for smooth deployment, adoption and operations
• Analyze impact of requested changes and propose improvements to continuously address changing business needs, and work with support team to understand and address technical problems (Operations & Maintenance phase)
• Assist team lead in managing and ensuring project schedule and budget are on track
• Assist the CIO and supervisor to identify new opportunities for the digital transformation
• Other adhoc assignments

Requirements

• Degree in Computer Science, Infocomm Technology, Computer or Electronics
• Engineering or related subject area with minimum 5 years of relevant experience.
• Candidates with more years of experience will be considered for more senior roles
• Prior working experience in IT business analysis, application solutioning design and testing
• Participated in at least one full software or product development cycle, preferably using Agile Methodology and/or Sharepoint Online product
• Business Analysis certification, e.g. Certified Business Analysis Professional (CBAP)
• Past development or consulting experience
• Knowledge or experience in implementing projects in at least one of the following areas (Data Analytics, Agile Methodologies, Cloud, Internet and Mobile Technologies, Customer Relationship Management, Knowledge Management and Service Design)
• Knowledge and experience in AI, SaaS and Saleforce solutions are an added advantage.