G01 - ServiceNow Developer

Key Responsibilities:

• Develop custom applications using ServiceNow App Engine

• Configure and customize core modules (Incident, Problem, Change, Asset, Service Request, GRC)

• Design and implement automated workflows using Flow Designer and Integration Hub

• Develop and customize Service Portal (AngularJS, Bootstrap)

• Implement GRC modules: Policy & Compliance, Risk, Audit, Vendor Risk, BCM

• Lead technical design, provide mentoring, and conduct code reviews

• Troubleshoot technical issues and maintain documentation

Required Skills:

• Proficient in JavaScript, ServiceNow scripting (Business Rules, Client Scripts, UI Policies)

• Experience with App Engine Studio, Now Experience UI Builder, Table Builder

• Strong understanding of REST/SOAP APIs, ITIL, and security model

• Familiarity with risk scoring models, dashboards, and automated controls

Qualifications:

• 5 years of ServiceNow development experience

• 2+ years with App Engine

• Proven experience with GRC implementation

• Bachelor's in Computer Science or related field

• ServiceNow certifications (Admin, Developer, Implementation Specialist) preferred

• Agile experience and strong communication skills