Job Openings S5 - BAU Support Engineer

About the job S5 - BAU Support Engineer

Responsibilities

  • We are looking for a Senior Java Backend Engineer to support and enhance our API and microservices ecosystem in a cloud-native AWS environment. 
  • This role focuses on BAU (Business-As-Usual) support, ensuring system stability, performance, and continuous improvement of backend services.
  • Provide BAU support for Java-based microservices and APIs, ensuring high availability and reliability.
  • Design, develop, and maintain scalable microservices using Java (17+) and Spring Boot (3.x).
  • Manage and support cloud infrastructure on AWS (ECS, EC2, RDS).
  • Monitor system performance and troubleshoot issues using tools like Grafana and CloudWatch.
  • Implement and maintain CI/CD pipelines using GitLab, AWS CodeCommit, and CodePipeline.
  • Collaborate with cross-functional teams to resolve production issues and deploy enhancements.
  • Support integration with identity and access management systems (Okta).
  • Work with MuleSoft for API integrations and middleware support.
  • Ensure adherence to best practices in coding, security, and performance optimization.
  • Participate in incident management, root cause analysis, and continuous improvement initiatives.

Good to Have

  • Experience with containerization and orchestration (Docker, Kubernetes).
  • Exposure to security best practices in cloud environments.
  • Familiarity with Agile/Scrum methodologies.

Soft Skills

  • Strong problem-solving and analytical skills.
  • Ability to work in a fast-paced BAU support environment.
  • Excellent communication and stakeholder management skills.
  • Proactive mindset with ownership of production system.

Requirements

  • 8+ years of experience in Java backend development.
  • Strong expertise in Java 17+ and Spring Boot 3.x.
  • Proven experience in building and supporting microservices and REST/GraphQL APIs.
  • Hands-on experience with AWS services: ECS, EC2, RDS.
  • Experience with Infrastructure as Code (IaC).
  • Proficiency in CI/CD pipelines using GitLab, AWS CodeCommit, and CodePipeline.
  • Strong knowledge of SQL, Oracle and relational databases.
  • Experience with monitoring and logging tools such as Grafana and AWS CloudWatch.
  • 3+ years of experience with Okta for authentication/authorization.
  • 3+ years of experience with MuleSoft for API integration.

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