M01 - Platform Operations Engineer

Position Overview

The Platform Operations Engineer is responsible for managing and maintaining critical platforms leveraging Infrastructure-as-Code (IaC), with a specific focus on SHIP-HATS environments and DevOps practices. This role requires expertise in modern cloud-native technologies, automation, and operational excellence to ensure high availability, scalability, and security of government digital services.

Key Responsibilities

Infrastructure Management

• Design, deploy, and maintain scalable platform infrastructure using cloud-native technologies and Infrastructure-as-Code principles.
• Manage containerized environments using Kubernetes and Docker orchestration platforms.
• Implement and maintain monitoring, logging, and alerting systems to ensure optimal performance and proactive issue resolution.

SHIP-HATS Operations

• Operate and maintain applications and services within the SHIP-HATS ecosystem.
• Ensure compliance with government security standards and operational requirements.
• Configure and manage CI/CD pipelines using SHIP-HATS approved tools and methodologies.
• Collaborate with development teams to optimize deployment processes and ensure seamless integration.

DevOps Implementation

• Implement and maintain automated deployment pipelines, configuration management, and infrastructure provisioning processes.
• Develop and maintain Infrastructure-as-Code using tools such as Terraform, Ansible, or similar technologies.
• Establish and enforce best practices for version control, testing, and deployment automation.

System Reliability & Performance

• Monitor system performance, capacity planning, and resource optimization.
• Implement disaster recovery procedures and business continuity planning.
• Conduct security assessments and implement security hardening measures in line with government cybersecurity frameworks.

Collaboration & Support

• Work closely with development teams to understand requirements and support deployment and scaling needs.
• Participate in incident response and troubleshooting activities.
• Document operational procedures, system architectures, and troubleshooting guides for knowledge sharing and compliance.

Required Qualifications

Technical Skills

• Polytechnic diploma or Bachelors degree in Computer Science, Information Technology, Engineering, or related field (or equivalent experience).
• Minimum 3 years of experience in platform operations, DevOps, or similar roles.
• Strong proficiency in Linux/Unix system administration and command-line operations.
• Experience with containerization technologies such as Docker and Kubernetes.

Cloud & Infrastructure

• Hands-on experience with cloud platforms such as AWS, Azure, or Google Cloud Platform.
• Proficiency in Infrastructure-as-Code tools such as Terraform, CloudFormation, or Ansible.
• Experience with CI/CD tools and pipeline automation, preferably in regulated or government environments.

Programming & Scripting

• Proficiency in scripting languages such as Python, Bash, or PowerShell.
• Understanding of SDLC and Agile methodologies.
• Experience with version control systems (Git) and collaborative workflows.

Preferred Qualifications

• Experience working with the Singapore Government SHIP-HATS platform or similar DevSecOps environments.
• Knowledge of cybersecurity frameworks and compliance requirements for government operations.
• Experience with service mesh technologies, API gateways, and microservices architectures.

Relevant certifications such as:

• AWS Certified Solutions Architect
• Certified Kubernetes Administrator or equivalent credentials