Applications Engineer

Job Title: Application Engineer

Job Location: Onsite, New Haven, CT, 06513

Compensation: Negotiable during interview

Job Industry: Manufacturing Engineering

Relocation Assistance: No

Visa Sponsorship eligibility: No

Job Overview

Job Purpose:

• This position is responsible for selecting, quoting, troubleshooting and promoting all IFS pump and associated control products, to domestic and international sales channels.
• All activities will be focused on assisting internal and external sales personnel and to expand IFS’s product market share into key growth markets worldwide.

Responsibilities:

• Identify key pump selection criteria by direct interaction with distributor or end user.
• Determine major market area of end user or distributor pump application.
• Refer end users to established IFS distributor network covering four major marketing areas; Industrial, WasteWater, Mining, and Dewatering.
• Select application appropriate products from entire IFS product line; including pumps, controls, pump replacement and spare parts, and submersible pump accessories.
• Prepare product quotations from published price lists and product data sheets to assist users or established IFS distributors.
• Identify major competitor’s products and their IFS equivalents.
• Identify key product applications and product features along with identification of new potential applications.
• Identify pumped liquid physical properties and match with available product materials.
• Identify control panel requirements and logic. Develop engineered panel requirements with the assistance of the Controls group.
• Identify electrical power requirements and match to available IFS product characteristics.
• Assist sales, marketing and engineering personnel develop and conduct product promotional and/or product training programs.
• Participate in companywide continuous improvement and similar quality efforts to help grow the operation.
• Able to perform daily work safely with full consideration for fellow employees and in full compliance with OSHA safety standards.
• Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.

Qualifications:

• BS degree, preferably in engineering.
• 3+ years of experience in a sales engineering type role.
• Ability to read and understand pump performance graphs. Knowledge of pump construction and materials selection a plus.
• Ability to read and understand engineering drawings and electrical schematics. Familiarity with control panel logic a plus.
• Ability to price and prepare formal product quotations. Familiarity with municipal specifications and bid processes a plus.
• Strong mechanical and electrical aptitude or training.
• Familiar with sales distribution channels.
• Ability to understand and communicate technical issues.
• Must have a good business aptitude with strong customer service skills.
• Must have very good technical and non-technical communication skills.
• Ability to manage and prioritize variable workload.
• Ability to use computers and software programs including:
  • MS Outlook
  • MS Word
  • MS Excel
• CAD/SolidWorks a plus
• Experience with an ERP system, Microsoft Dynamics/Business Central a plus.
• Can be productive with minimal supervision.
• Has the ability to learn quickly and advance upon what has been learned.
• Strong attention to detail.
• Requires good communications and teamwork skills.
• Ability to travel to support outside sales and training efforts.

Physical Requirements:

• Constantly sitting and using standard office equipment (i.e., computer, keyboard, mouse, phone).
• Occasionally standing and walking.