Director of Operations

Job Description

Our client is seeking an ambitious, operationally-focused and results-driven Leader. This position will be a Hybrid position based in Metro-Detroit, MI. As the Regional Operations Director, you will be responsible for a portfolio of 12 outpatient dialysis clinics, 250 teammates with 12 direct reports (clinic managers) and a P&L of $50M. You will report to a Division Vice President and collaborate with other region and division leaders including a finance manager, people service manager, medical directors to drive your business forward.

Required qualifications to be a successful Director of Operations:

• Bachelors degree, Master's Degree strongly preferred
  

• 5+ years experience as a supervisor/leader in operations with at least 2+ years of multisite experience
• Prior P&L management experience. Demonstrated track record of successful fiscal and operating leadership; demonstrated financial expertise
• Strong leadership acumen; successful team management and development
• Experience working in a matrix organization with the ability to manage multiple priorities across various stakeholders and departments
• Ability to develop and implement strategic planning initiatives that maximize the regions clinical care and growth potential

What are the nice-to-have skills?

Healthcare industry background a plus.

Some details about this position:

• Complete accountability for your P&L $50M. 
• Manage financial and revenue growth, labor management, contract management and capital expenses.
• Drive operational, financial, team and clinical performance of your business through KPIs/metrics.
• Work directly with clinic managers (FAs) in clinics to identify and address employee and patient concerns to drive towards Regional goals and standards
• Address top growth priorities, provide due diligence and lead successful operational conversions on acquisitions and strategic growth.
• Develop and implement strategic planning initiatives that maximize the regions clinical care and growth potential
• Interface with business leaders from a broad range of functional teams, including Finance, People Services, Strategy, Quality, and others in support of strategy and operational execution.
• Thrive in a company that will challenge you to "Get Stuff Done" and reward you with incentives the right way - top performers earn more.

Benefits

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off,
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave, pet insurance and more

• Professional development programs: Our client offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVitas online training platform StarLearning.