About the job Appointment Scheduler
Remote - US Resident Only
To fit our active team, we are looking for a precise appointment scheduler with outstanding organizing skills. Planning and controlling appointments will fall to you as an appointment planner so that everything runs as it ought to. Making sure clients and staff members enjoy their experience and get first-rate customer service will depend much on you.
Principal Assignment:
Plan visits for clients, employees, or patients promptly using the most efficient time and resources.
Serving as your primary point of contact, respond to questions, schedule appointments, and provide pertinent data to customers so enabling them.
Frequent maintenance of the calendar management system's accuracy and current helps to avoid conflicts.
Attend to quickly any other possible emergent problem, requests for rescheduling, and conflicts in appointments.
You keep immaculate records and assist with administrative tasks by exactly documenting appointment details and client information.
Ahead of time, phone or email clients should confirm or remind them of their scheduled appointments.
Set appointments with other team members such that they support operational processes and targets for organizational development.
Essential Competencies:
At least a high school graduate is required; assets include relevant work experience and/or other administrative qualifications.
Showed exceptional performance in administrative, scheduling, or customer service positions.
superb time management and organization; adept in juggling competing obligations.
very good in written and oral communication.
Proficiency using common office products such as Microsoft Office or scheduling apps.
capacity for professionalism and cautious under pressure.
Personal characteristics:
Apart from a cheerful attitude, excellent customer service skills.
Capacity to remain cool under close inspection.
excellent multitasking and time-management abilities.
a can-do attitude seeking for solutions.