Front Desk Medical Receptionist

Front Desk Medical Receptionist

Position Overview

We are seeking an experienced, dependable, and professional Front Desk Medical Receptionist to join our medical office team. The ideal candidate will have prior medical receptionist experience, excellent communication and customer service skills, strong attention to detail, and the ability to manage multiple responsibilities in a busy medical-office environment.

Schedule

• Monday–Thursday: 9:00 AM–5:00 PM
• Friday: 9:00 AM–2:00 PM
• Hours and workdays may vary based on business needs.

Compensation

• Competitive hourly rate based on experience.

Responsibilities

• Patient Check-In/Check-Out: Greet patients, provide excellent customer service, check patients in and out, collect copayments, and accurately document payments and patient information.
• Telephone & Scheduling: Answer incoming calls promptly and professionally, direct calls appropriately, schedule appointments, and manage new patient scheduling.
• New Patient Intake: Obtain and enter new patient information accurately, prepare intake forms and necessary paperwork, ensure documents are completed and filed appropriately, and communicate required information to the billing department.
• Patient Records & Documentation: Scan and upload documents into patient charts, maintain accurate and organized medical records, type letters and correspondence, use email professionally, and assist with Social Security and other medical documentation.
• Insurance: Have a working knowledge of health insurance, including deductibles, copayments, coinsurance, and out-of-pocket expenses, and assist with related patient questions and administrative tasks.
• Medication & Clinical Support: Process medication refill requests and other medication-related administrative duties in a timely manner according to office procedures and provider direction. Obtain and document patient blood pressure readings as required by the office.
• Office Administration: Maintain office copies, forms, and supplies; assist with day-to-day administrative operations; and ensure the front office remains organized and efficient.
• Communication & Teamwork: Communicate professionally and effectively with patients, providers, staff, billing personnel, and other individuals while maintaining patient confidentiality.

Qualifications & Skills

• Prior medical receptionist experience required.
• Excellent customer service and communication skills.
• Strong organizational and time-management abilities with excellent attention to detail.
• Reliable, punctual, professional, and able to demonstrate a strong work ethic.
• Computer literate and comfortable using electronic medical records, scheduling systems, email, and other office software.
• Able to work independently, prioritize tasks, and handle multiple responsibilities in a busy office environment.
• Knowledge of medical terminology and health insurance is preferred.

Professional Expectations

The successful candidate will be professional, dependable, organized, detail-oriented, and committed to providing excellent service to our patients while supporting the efficient daily operation of the medical office.

If you are an experienced medical receptionist who enjoys working with patients and being part of a professional medical team, we would like to hear from you!

Affirmative Action/EEO statement

EEO Employer: Four Squared Solutions is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable local, state, federal, and/or international law.

Four Squared Solutions also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and an E-Verify employer.