Operations Manager
Job Description:
Our client is a prominent name in the transportation sector, known for its efficient and reliable services across the Middle East.
Main Objective: To ensure seamless day-to-day operations, drive efficiency across the transportation network, and ensure customer satisfaction.
Character Profile: A dynamic leader with a keen sense of logistics and operations. This individual is detail-oriented, excels in problem-solving, and is adept at managing large teams to deliver on time.
Responsibilities and Duties:
- Operational Efficiency: Oversee daily operations, ensuring timely dispatch and delivery of goods or services.
- Route Optimization: Utilize advanced logistics software to optimize routes and reduce transportation costs.
- Team Leadership: Manage and train the operations team, fostering a culture of punctuality and responsibility.
- Safety Standards: Ensure all vehicles and operations adhere to safety standards and regulations.
- Customer Liaison: Address customer queries and complaints, ensuring high levels of customer satisfaction.
- Budget Management: Oversee the operations budget, ensuring cost efficiencies without compromising on service quality.
Qualifications:
- A Bachelor's Degree in Business, Logistics, or a related field.
- Over 8 years of experience in the transportation or logistics sector, with a proven track record in operations.
- Proficiency in logistics and route optimization software.
- Strong leadership, analytical, and communication skills.
Required Skills:
Budget Management Operational Efficiency Daily Operations Team Leadership Transportation Optimization Customer Satisfaction Regulations Software Leadership Business Communication Management