Our client is a leading Facility Management Company in Qatar which specializes in providing customized facility solutions and services to a diverse range of industries. They are looking to hire a Head of FM to lead their team of professionals in Doha.

Duties and responsibilities:

• Manage day-to-day operations/activities related to services deliveries to ensure provision of timely, efficient, and satisfactory services.
• Continuously reviews contracts scope of services and schedules and ensures successful execution/delivery of the same as required/planned.
• Contribute to the identification of opportunities for continuous improvement of Facilities Management Departments systems, processes and practices considering international best practice, improvement of business processes, cost reduction and productivity improvement.
• Establish and implement short- and long-term organizational goals, objectives, strategical plans, policies, and operating procedures.
• Provide strategical recommendations to contribute to the business development, implementation, and evaluation of new or modified operating policies, practices, and procedures.
• Plan and oversee strategical, operational, and administrative programs, projects, and/or services of broad significance to the organization within the company.
• Lead the department annual budget development, monitor the budget performance and the financial performance of facilities management department to identify areas of shortfall and propose corrective action to ensure actual expenditure is controlled within the agreed budget.
• Manage business relationships with internal and external parties at the appropriate levels to support and ensure execution and smooth flow of the companys business.
• Receive feedback from clients regarding service standards and implements follow-up action plans.
• Develop effective asset management system (including registration, monitoring/control/management, and frequent condition survey) and ensure saucerful implementation across the divisions and projects under the facilities management department.
• Develop and implement solid data management system within the department and projects with effective tracking system.
• Develop, preparing, implement and control/manage departmental and projects KPIs and objectives and ensure successful delivery/achievements.
• Review reports from Local Authorities and implement follow-up action plans to ensure adherence and compliance with the approved standards.
• Ensure projects and facilities meet government regulations and environmental, health and safety and security standards.
• Ensure obtaining necessary permits and approvals based on local authorities rules and regulations and maintain validity.
• Development of effective scheme to close monitoring and solid management departmental and projects monthly P& L with development of submission of comprehensive report reflects necessary details/data including expenditures, saved amounts, gaps etc. as well as improvement and cost reduction plan/s.
• Review frequent reports related to the contracted services/activities performed and takes necessary corrective action to improve services when needed.
• Continuous and close monitoring and management to identify all possible ways for projects and activities cost reduction and improvement of profitability without impacting internal and external KPIs and deliverables.
• Contribute to designing and implement training and development programs for personnel within the department and its components.
• Identify services requirements on frequent basis and introduce/implement necessary solution/s to uplift level of services.
• Coordination with relevant departments within the company in relation to future projects services requirement to ensure readiness at earlier stage.
• Oversees random inspections of all projects/working sites to ensure that facilities management services and activities are performed as planned as well as agreed international standards are being met.
• Develop and ensure the implementation of the facilities management department strategy in line with the overall companys strategy and business line needs.
• Ensure that all relevant QHSE procedures, instructions and controls are adhered to so that QHSE compliance can be guaranteed.
• Ensure financial obligations related to projects and contracts are cleared and successfully closed to prevent having negative impact on the company.
• Development of departmental comprehensive reports and submit to the executive management on frequent basis.
• Represent the organization for business related activities such as but not limited to meetings, staff recruitment etc.
• Performs miscellaneous job-related duties as assigned and required.
• Follow the instructions and tasks given by the executive management.
• Direct and ensure the effective achievement of departmental objectives through leadership of the general administration department, setting departmental and individual objectives, managing performance, developing, and motivating staff, providing formal and informal feedback, and appraisal to maximize subordinate and departmental performance.
• Contribute to the process of effective manpower planning including the recruitment, training, development, and enhancement of the capabilities of the staff, adopting and implementing relevant HR best practices and ensuring a high level of employee engagement and motivated work environment.
• Motivate the team, track performance, and report metrics.
• Maintain a sound management development plan ensuring sufficient back up, availability of potential successors and career opportunities for high performers.

Qualifications and competencies

• College degree in facility management, engineering, hospitality industry, business management or similar field.
• Relevant International qualification/certificate in same industry e.g., CFM etc. will be an advantage.
• 10-15 years of related experience of which a minimum of 5-8 years should be in a similar position/responsibility, preferably in a similar industry (Facilities Management, Projects Management, Operations Management) with +5 years in a management role.
• Proven working experience in facilities management and corporate development field or a relevant role.
• Proven quality management track record.
• Knowledge of PPM, MEP, minor civil work, non-hazardous and hazardous waste management, landscaping, restoration/treatment, high rise services and pest control services.